TERMS AND CONDITIONS

SHIPPING AND REFUND POLICY FOR GAIATREE BOTANICAL PRODUCT LINE:

We have a 14 day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unopened, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at thisisgaiatree@gmail.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that shipping will be at your expense.

You can always contact us for any return question at thisisgaiatree@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take up to 10 business days for your bank or credit card company to process and post the refund too.

Shipping Information:

All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has been shipped.

Shipping charges for your order will be calculated at checkout.

For international shipping please email us at thisisgaiatree@gmail.com for more information.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at thisisgaiatree@gmail.com with your name and order number, and we will look into it for you.

Cancellation/Refund Policy For Sacred Plant Immersions, Retreats, Feed The Change Program, Herbal Consultation, Classes, and Events

1. Be sure you are committed before booking the above offerings as these online sales booked on www.thisisgaiatree.com are non-refundable (read #2 to transfer the credit to another program).

2. If you are enrolled in the Feed The Change program and have a payment plan, but wish to cancel, then you can only cancel the months you have not paid. No refunds will be given during a month that has been paid.

3. If you have paid $333 for an online Sacred Plant Immersion & for some reason you are not able to attend the event you have booked, $175 can be credited towards any other offerings by GaiaTree (future retreats, immersions, private sessions, online courses, events, etc). This credit must be used within 6 months time and does not include the GaiaTree product line.

4. No refunds of any kind are given if you have paid for an offering above at a discounted rate.

5. You must give at least 48 hours notice before cancelling, changing or rescheduling a private session within the Feed The Change program or herbal consultation. Otherwise, you will be charged in full for the session.

6. No refunds are offered for in-person retreats. Credit to a future event will be offered in the case of a positive pcr test within 7 days before the retreat or up to 72 hours in advance for emergencies. Credit will be valid for use within 60 days towards GaiaTree offerings (product line and apothecary not included).

Because of the intimacy of the containers, if you need to cancel deposits are only refundable if we can fill your space. Investing in travel insurance for any unforeseen circumstances is recommended.

If you decide to depart early from the retreat, there will be no refunds or partial refunds given.

TERMS AND CONDITIONS AND PRIVACY STATEMENT

The thisisgaiatree.com website (the “Site”) is comprised of various web pages operated by GaiaTree LLC. thisisgaiatree.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of thisisgaiatree.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

To provide individuals with up-to-date information on wellness coaching, private chef opportunities, relevant training material, recipes, and classes.

Privacy Policy

Your use of thisisgaiatree.com is subject to GaiaTree LLC’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Protecting your private information is our priority. This Statement of Privacy applies to thisisgaiatree.com and governs data collection and usage. The GaiaTree LLC’s website is a e-commerce site. By using GaiaTree LLC’s website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, GaiaTree LLC may collect personally identifiable information, such as your:

– First and Last Name

– E-mail Address

If you purchase GaiaTree LLC products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To which, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

GaiaTree LLC collects and uses your personal information to operate its website(s) and deliver the services you have requested. GaiaTree LLC may also use your personally identifiable information to inform you of other products or services available from GaiaTree LLC and its affiliates.

Sharing Information with Third Parties

GaiaTree LLC does not sell, rent or lease its customer lists to third parties.

GaiaTree LLC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Site; (b) protect and defend the rights or property of GaiaTree LLC; and/or (c) act under exigent circumstances to protect the personal safety of users of GaiaTree LLC, or the public.

Tracking User Behavior

GaiaTree LLC may keep track of the websites and pages our users visit within GaiaTree LLC, in order to determine what GaiaTree LLC services are the most popular. This data is used to deliver customized content and advertising within GaiaTree LLC to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by GaiaTree LLC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the GaiaTree LLC website.

Use of Cookies

The GaiaTree LLC website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize GaiaTree LLC’s pages, or register with GaiaTree LLC site or services, a cookie helps GaiaTree LLC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same GaiaTree LLC website, the information you previously provided can be retrieved, so you can easily use the GaiaTree LLC features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the GaiaTree LLC services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

GaiaTree LLC secures your personal information from unauthorized access, use, or disclosure. GaiaTree LLC uses the following methods for this purpose:

– SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

E-mail Communications

From time to time, GaiaTree LLC may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from GaiaTree LLC or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from GaiaTree LLC, you may opt out of such communications by unsubscribing from emails by “replying STOP” or “clicking on the UNSUBSCRIBE button.”.

Changes to this Statement

GaiaTree LLC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Electronic Communications

Visiting thisisgaiatree.com or sending emails to GaiaTree LLC constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that GaiaTree LLC is not responsible for third party access to your account that results from theft or misappropriation of your account. GaiaTree LLC and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Children Under Thirteen

GaiaTree LLC does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use thisisgaiatree.com only with the permission of a parent or guardian.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use the Online Sacred Plant Immersion Courses, strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to GaiaTree LLC that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service within the Online Sacred Plant Immersion Courses, such as text, videos, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of GaiaTree LLC or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, share with others, not within the membership, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Online Sacred Plant Immersion Courses, GaiaTree LLC content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of GaiaTree LLC and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of GaiaTree LLC or our licensors except as expressly authorized by these Terms.

WAIVER AND RELEASE OF LIABILITY

IN CONSIDERATION OF the risk of injury that exists while participating in the FEED THE CHANGE PROGRAM (hereinafter the “Activity”); and

IN CONSIDERATION OF my desire to participate in said Activity and being given the right to participate in same;

I HEREBY, for myself, my heirs, executors, administrators, assigns, or personal representatives (hereinafter collectively, “Releasor,” “I” or “me”, which terms shall also include Releasor’s parents or guardian if Releasor is under 18 years of age), knowingly and voluntarily enter into this WAIVER AND RELEASE OF LIABILITY and hereby waive any and all rights, claims or causes of action of any kind arising out of my participation in the Activity; and

I HEREBY release and forever discharge GAIATREE LLC, located at 3141 Voltaire Dr, Topanga, California 90290, their affiliates, managers, members, agents, attorneys, participants, clients, staff, volunteers, heirs, representatives, predecessors, successors and assigns (collectively “Releasees”), from any physical or psychological injury that I may suffer as a direct result of my participation in the aforementioned Activity.

I AM VOLUNTARILY PARTICIPATING IN THE AFOREMENTIONED ACTIVITY AND I AM PARTICIPATING IN THE ACTIVITY ENTIRELY AT MY OWN RISK. I AM AWARE OF THE RISKS ASSOCIATED WITH PARTICIPATING IN THIS ACTIVITY, WHICH MAY INCLUDE, BUT ARE NOT LIMITED TO: PHYSICAL OR PSYCHOLOGICAL INJURY, PAIN, SUFFERING, ILLNESS, DISFIGUREMENT, TEMPORARY OR PERMANENT DISABILITY (INCLUDING PARALYSIS), ECONOMIC OR EMOTIONAL LOSS, AND DEATH. I UNDERSTAND THAT THESE INJURIES OR OUTCOMES MAY ARISE FROM MY OWN OR OTHERS’ NEGLIGENCE, CONDITIONS RELATED TO TRAVEL TO AND FROM THE ACTIVITY, ORFROM CONDITIONS AT THE ACTIVITY LOCATION(S). NONETHELESS, I ASSUME ALL RELATED RISKS, BOTH KNOWN AND UNKNOWN TO ME, OF MY PARTICIPATION IN THIS ACTIVITY.

I FURTHER AGREE to indemnify, defend and hold harmless the Releasees against any and all claims, suits or actions of any kind whatsoever for liability, damages, compensation or otherwise brought by me or anyone on my behalf, including attorney’s fees and any related costs.

I FURTHER ACKNOWLEDGE that Releasees are not responsible for errors, omissions, acts or failures to act of any party or entity conducting a specific event or activity on behalf of Releasees. In the event that I should require medical care or treatment, I authorize GAIATREE LLC to provide all emergency medical care deemed necessary, including but not limited to, first aid, CPR, the use of AEDs, emergency medical transport, and sharing of medical information with medical personnel. I further agree to assume all costs involved and agree to be financially responsible for any costs incurred as a result of such treatment. I am aware and understand that I should carry my own health insurance.

I FURTHER ACKNOWLEDGE that this Activity may involve a test of a person’s physical and mental limits and may carry with it the potential for death, serious injury, and property loss. I agree not to participate in the Activity unless I am medically able and properly trained, and I agree to abide by the decision of GAIATREE LLC official or agent, regarding my approval to participate in the Activity.

I HEREBY ACKNOWLEDGE THAT I HAVE CAREFULLY READ THIS “WAIVER AND RELEASE” AND FULLY UNDERSTAND THAT IT IS A RELEASE OF LIABILITY. I EXPRESSLY AGREE TO RELEASE AND DISCHARGE GAIATREE LLC AND ALL OF ITS AFFILIATES, MANAGERS, MEMBERS, AGENTS, ATTORNEYS, STAFF, VOLUNTEERS, HEIRS, REPRESENTATIVES, PREDECESSORS, SUCCESSORS AND ASSIGNS, FROM ANY AND ALL CLAIMS OR CAUSES OF ACTION AND I AGREE TO VOLUNTARILY GIVE UP OR WAIVE ANY RIGHT THAT I OTHERWISE HAVE TO BRING A LEGAL ACTION AGAINST GAIATREE LLC FOR PERSONAL INJURY OR PROPERTY DAMAGE.

To the extent that statute or case law does not prohibit releases for ordinary negligence, this release is also for such negligence on the part of GAIATREE LLC, its agents, and employees.

I agree that this Release shall be governed for all purposes by California law, without regard to any conflict of law principles. This Release supersedes any and all previous oral or written promises or other agreements.

In the event that any damage to equipment or facilities occurs as a result of my or my family’s or my agent’s willful actions, neglect or recklessness, I acknowledge and agree to be held liable for any and all costs associated with any such actions of neglect or recklessness.

THIS WAIVER AND RELEASE OF LIABILITY SHALL REMAIN IN EFFECT FOR THE DURATION OF MY PARTICIPATION IN THE ACTIVITY, DURING THIS INITIAL AND ALL SUBSEQUENT EVENTS OF PARTICIPATION.

THIS AGREEMENT was entered into at arm’s-length, without duress or coercion, and is to be interpreted as an agreement

between two parties of equal bargaining strength. Both Participant, who is clicking the indicated box, and GaiaTree LLC agree that this agreement is clear and unambiguous as to its terms, and that no other evidence shall be used or admitted to alter or explain the terms of this agreement, but that it will be interpreted based on the language in accordance with the purposes for which it is entered into.

In the event that any provision contained within this Release of Liability shall be deemed to be severable or invalid, or if any term, condition, phrase or portion of this agreement shall be determined to be unlawful or otherwise unenforceable, the remainder of this agreement shall remain in full force and effect. If a court should find that any provision of this agreement to be invalid or unenforceable, but that by limiting said provision it would become valid and enforceable, then said provision shall be deemed to be written, construed and enforced as so limited.

BY CLICKING THE INDICATED BOX ON THE APPLICATION FORM, I, THE PARTICIPANT, AFFIRM THAT I AM OF THE AGE OF 18 YEARS OR OLDER, AND THAT I AM FREELY COMPLYING WITH THIS AGREEMENT. I CERTIFY THAT I HAVE READ THIS AGREEMENT, THAT I FULLY UNDERSTAND ITS CONTENT AND THAT THIS RELEASE CANNOT BE MODIFIED ORALLY. I AM AWARE THAT THIS IS A RELEASE OF LIABILITY AND A CONTRACT AND THAT I AM SIGNING BY CLICKING THE INDICATED BOX OF MY OWN FREE WILL AND THAT THIS CONTRACT IS BETWEEN ME, THE PARTICIPANT, AND GAIATREE LLC.

WAIVER AND RELEASE OF LIABILITY

IN CONSIDERATION OF the risk of injury that exists while participating in the SACRED PLANT IMMERSION (hereinafter the “Activity”); and

IN CONSIDERATION OF my desire to participate in said Activity and being given the right to participate in same;

To the extent that statute or case law does not prohibit releases for ordinary negligence, this release is also for such negligence on the part of GAIATREE LLC, its agents, and employees.

THIS WAIVER AND RELEASE OF LIABILITY SHALL REMAIN IN EFFECT FOR THE DURATION OF MY PARTICIPATION IN THE ACTIVITY, DURING THIS INITIAL AND ALL SUBSEQUENT EVENTS OF PARTICIPATION.

THIS AGREEMENT was entered into at arm’s-length, without duress or coercion, and is to be interpreted as an agreement

TERMS AND CONDITIONS

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